This posada was sold to us for 3 nights by Magic Tours as " Lodges of the highest and best quolity and services in Los Roques." When we arrived at Los Roques we were not met at the airport. The unfriendly receptionist at the Tropicana said she had no idea when we were arriving, what scale of accomodation we had booked and advised us to pay the porter US$10 for pushing our bags 100 mtrs to the Posada! She served us cold coffee. She told us the posada didn't have the internet, and we later observed her working on same in the office before the power went out. The room provided was so small we couldn't fit 2 bags on the floor. The bathroom was so tiny it allowed only the use of either the toilet or the shower (which had no water pressure and only 6 holes running out of a rusty spray!) There was no effective screening on the windows, the power went out early evening, so there was no light and no fan. It was extremely hot and humid weather. The room was filled with midges and we have only recently recovered from the bites. We contacted Magic Tours agent who was totally uninterested in our dilemma.. were on holiday - ..so we moved the next morning. Magic Tours has still not replied to our requests.